SALES ASSOCIATES

CAS Management Group will be operating in Belize within the coming months and intends to attract dynamic and talented resources to join its Sales & Customer Service Team. The ideal candidates will have the opportunity to broaden their customer service experience and excel in responding to the needs of clients.

If you are people-oriented and have a passion for service to others, you may want to consider this career opportunity. We offer an attractive compensation package including sales incentives. We provide training and guidance on sales techniques to equip you with the right skills necessary to satisfy the needs of our clients. If your goal is to achieve customer service excellence, you will find this as an ideal opportunity to develop great relationships, build a rewarding career, and feel accomplished.

For further information about CAS Management Group, please click here.

APPLICANTS MUST MEET THE FOLLOWING REQUIREMENTS:

EDUCATION AND EXPERIENCE

Associates degree or equivalent qualifications in business administration or another related field.
Minimum of 2 years of customer service experience.
Minimum of 1 year of sales experience.

SKILLS AND ABILITIES

Excellent verbal and written communication skills.
Great active listening skills.
Demonstrates empathy and a positive attitude.
Excellent phone etiquette.
Fluent in English and Spanish.
Basic computer skills
Types 40+ words per minute.

THE SUCCESSFUL APPLICANT WILL BE EXPECTED TO:

Help our clients to obtain the best available offer and collects necessary information to facilitate the vehicle purchase process through clear communication and high client satisfaction. The goal of the sales associate is to provide the best customer experience in the automotive e-commerce industry.

OTHER DUTIES & RESPONSIBILITIES INCLUDE:

Professionally interact with clients via phone, email, chat, or texting.
Nurture sales leads through clear and consistent communication.
Collect all necessary vehicle details to render a confirmed offer.
Communicate with evaluators and external partners to obtain the best available offer.
Professionally deliver confirmed offers and successfully close sales.
Answer clients’ questions and guide them through the sales process.
Assist and give support with communication gaps and resolve logistical challenges.
Follow up with clients to obtain NPS (Net Promoter System) feedback.
Meet metrics to convert leads to sales.

For further information or clarification please email: [email protected]